Register for Webinar
The Member Journey
Challenges, Solutions and the Impact on Health Plans and Members
Tuesday, October 12, 2021
1:00 - 1:30 pm EST
Health plans today are faced with the challenge of achieving outcomes based on quality, performance and now "experience." The pressure is on to create and deliver an optimal customer experience at every point in the member journey.
In this webinar, we'll discuss the solutions that impact the member journey from acquisition to engagement to retention. It is these solutions that take advantage of today's Medicare challenges and deliver an optimal member experience that positively impacts health plan Star Ratings and the bottom line.
We'll look at:
- Challenges that arise during the Medicare member journey
- Solutions for each stage of the member journey
- What impacts a health plan's or agency's ability to improve their own customer experience
Please join us October 12th. Don't miss this highly informative webinar!